Center for Instructional Innovation

3C Media Support

3C Media Support

To provide our students with reliable and accessible audio and video on demand within our Desire 2 Learn courses, the audio and video files must be hosted and presented from a streaming media server. 3C Media Solutions provides California community colleges with streaming media services and video content management. The media uploaded to 3C Media resides with each users account in a private status and can only be viewed by viewers who have access to links or embeds of the media. You are the only user with access to your media. The information below will guide you in creating, managing, and sharing your media.

Create A 3C Media Solutions Account

Set up a new 3C Media Solutions account:

Navigate to 3C Media Solutions

  1. Click on Register and follow the instructions to create the account. Use your CRC email to register.
  2. Once your account is created you will receive a email to confirm the account. Go to your CRC email to confirm.
  3. Login to 3C Media.
  4. Before you can upload content you will need to Request Permission to Upload. Go to My Account. Click on Request Permission to Upload.
  5. You will receive an email once your request has been confirmed. This may take up to 48 hours however it is typically less than an hour or two.
  6. Your account is now ready to use.

Upload Media

  1. Login to your 3C Media Solutions account.
  2. Click Media in the navigation bar. The Media page is the main library where your media resides.
  3. Click Add/Upload Media.
  4. Choose Upload a video to 3C Media Solutions. Click Next.
  5. Provide a Title. License can remain set to None. Providing a description of your video is optional.
  6. Check the box to agree to the 3C Media Solutions terms and conditions.
  7. Click Next.
  8. Your upload will take an undetermined amount of time processing the video in the background. Once your video appears in the Media menu it is ready for use.

Create A Link To Your Media

  1. Login to your 3C Media Solutions account.
  2. Click Media in the navigation bar.
  3. Click on the Title of the media you want to link to.
  4. Scroll down on the page to locate Share Link.
  5. Copy the entire Link in the box.
  6. Paste the link in the application or site where you would like to refer back to your video.


Anatomy Of A Link

Hyperlinks have two components:

  • The URL or address of the page (e.g. "")
  • The link text (e.g. "the Cosumnes River College website")
Correct Use

The link should always describe what the user will see when they click on it. It should never be "click here", "here", or the link itself. For example, these are appropriate ways to include a link:

Incorrect Use

Some examples of inappropriate ways to create links are:

Benefits of Choosing Appropriate Text
  • Linked text is more accessible to all users, especially disabled users. Guidelines on accessible hyperlinks can be found under Section 508 of the Americans with Disabilities Act.
  • When printing a page, "click here" is irrelevant, and users are not likely to type in a long url correctly.
  • To highlight relevant words making it simpler to decide what link to click.

Embed Your Media

Get Your Embed Code In 3C Media Solutions
  1. Login to your 3C Media Solutions account.
  2. Click Media in the navigation bar.
  3. Click on the Title of the media you want to embed.
  4. Scroll down on the page to locate Embed Code.
  5. You have the option to adjust the resolution (see below) of the video player which will be embedded on the page. 
  6. Check the box HTTPS.
  7. Copy the embed code from the box.


To Embed Your Media in Desire 2 Learn (D2L)
  1. Login to your Los Rios D2L Account.
  2. Navigate your course you want to embed into.
  3. Go to the content area.
  4. Create a new file and title.
  5. In the editor navigation bar, click on the Insert Stuff icon.
  6. Choose Enter Embed Code located in the left-hand column.
  7. Paste the embed code you copied from 3C Media in the previous step 7.
  8. Click Next.
  9. Click Insert.
  10. Publish your content.



Resolution is the height and width of the video in pixels. Most video is original stored at either 720x480 (standard definition) or 1920x1080 (high definition), but gets sampled down to smaller resolutions for streaming, usually 640x480 resolution or smaller. That's because as the number of pixels in the file increase, you have to allocate more data rate to maintain the same quality.

Image of resolution difference of 640x480 pixels vs. 320x240 pixels

Request Closed Captioning

Closed Caption symbol.

Closed captioned video is placing text on the video to provide a time synched text transcription of the video. Closed Captioning is available through our streaming media provider 3C Media Solutions.

Under federal and state law, we are required to provide all instructional material in a format that is accessible to people with disabilities regardless of whether we have received a request from an individual student.

  1. Login to your 3C Media Solutions account.
  2. Click Media in the navigation bar.
  3. Click on the Title of the media you want to request closed captioning for.
  4. Scroll down on the page to locate DECT Captioning Grant.
  5. Length of Video - Provide the total running time of the video. This can be found in the lower right corner of the player as the video is playing.
  6. Author - If you are not the author of the video please provide the name of the person or organization which created the video.
  7. Section #/CRN/Ticket - Provide the course number you will use this video for (example: HIST 300). If you are unsure of this information you may use any of your courses.
  8. Term - Choose the term when you will begin using the video.
  9. Click Submit.

The captioning process is real humans typing all dialogue and sounds for your entire video. The turn around time is undetermined. When the captioning has been completed the CC icon will show in the lower right corner of the player during playback of the video.